Central State Credit Union Cares About Your Financial Security
CSCU is committed to educating you about fraud and identity theft. This section is devoted to explaining some of the more prevalent scams and frauds, and includes ways you can protect yourself. For more information on possible risks to your financial security and how to protect your identity, visit the Federal Trade Commission's website.
Steps CSCU Takes to Keep Your Personal Information Safe
Review our Privacy Policy to learn how CSCU takes all precautions to keep your personal information safe.
Report Fraud or Suspicious Activity
Phishing FAQs
Phishing, pronounced "fishing," is the creation of an e-mail message that appears to be sent from a reputable financial institution or company. The intent of phishing is to lure personal information from unsuspecting victims that can be used to commit fraud or identity theft.
What Does a Phishy e-Mail Look Like?
Don't be fooled by e-mails with messages similar to these:
- "We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity."
- "During our regular verification of accounts, we couldn't verify your information. Please click here to update and verify your information."
- "You're credit card will be cancelled if we are unable to verify your personal information today."
Always remember that CSCU will NEVER ask you to click on an e-mail link to share sensitive financial information. Please notify us whenever you receive a suspicious e-mail or have any other form of unsolicited contact from individuals seeking personal information about your accounts.
What Are Some Ways I Can Protect Myself Against Phishing?
The FTC suggests these tips to help you avoid getting hooked by a phishing scam:
- If you get an e-mail or pop-up message that asks for personal or financial information, do not reply. And DON'T click on the link in the message, either. Legitimate companies don't ask for this information via e-mail. If you are concerned about your account, contact the organization mentioned in the e-mail using a telephone number you know to be genuine.
- Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly. Some phishing e-mails contain software that can harm your computer or track your activities on the Internet without your knowledge. Anti-virus software and a firewall can protect you from inadvertently accepting such unwanted files.
- Forward spam that is phishing for information to spam@uce.gov and to the company, bank or organization impersonated in the phishing e-mail.
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